c777c Privacy Policy
Your personal information is of the utmost importance to us. This policy explains how c777c collects, uses, and protects your data.
Introduction & Scope
This Privacy Policy ("Policy") applies to the c777c platform ("we", "us"). When you use c777c's website, mobile version, or any related services, you agree to the terms of this Policy.
We believe that user privacy is a fundamental right. That is why we always maintain transparency in how we collect and process your personal information. This Policy applies to users in Bangladesh and has been prepared in accordance with the relevant data protection guidelines.
If you have any questions after reading this Policy, please contact our support team — we are always ready to help.
What Information We Collect
c777c may collect various types of information, coming primarily from two sources — information you provide directly to us and information collected automatically through your use of the platform.
2.1 Information You Provide
Information you directly provide during account registration and use of our services includes:
- Full name and date of birth (for age verification)
- Valid email address
- Mobile phone number
- bKash, Nagad, Rocket, or Upay account details (for processing transactions)
- Identity verification documents (where applicable)
- Any other information you voluntarily provide, such as details given in support requests
2.2 Automatically Collected Information
When you use our platform, certain information is automatically recorded for technical reasons:
- IP address and device identifier information
- Browser type and operating system
- Time of site access, pages viewed, and navigation path
- Information obtained from cookies and similar tracking technologies
- Gaming activity logs (bet amounts, game history)
Purpose of Using Information
c777c uses your information only for specific and legitimate purposes. We never sell your information to third parties.
Account Management
Your information is used to create, verify, and securely manage your account. This includes age verification and identity confirmation.
Financial Transactions
Your information is used to process deposit and withdrawal requests via bKash, Nagad, Rocket, and Upay, and to prevent financial fraud.
Customer Support
Your account and contact information is needed to provide support via live chat and email, so we can assist you quickly and accurately.
Security & Fraud Prevention
Information is analysed to prevent and investigate unauthorised access, suspicious activity, and any criminal use including money laundering.
Service Improvement
Aggregated (non-personal) data is analysed to improve platform performance, plan new features, and enhance the user experience.
Communications & Notifications
Your contact information is used to send important account-related notifications, security alerts, and transaction confirmation messages.
Information Disclosure & Sharing
c777c does not sell or rent your personal information to third parties. However, certain information may be disclosed in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third-party service providers for tasks such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and security services. These partners receive only the information necessary for their designated tasks and are bound by confidentiality agreements.
4.2 Legal Obligations
We may be legally required to disclose your information in response to a court order, a lawful request from law enforcement, or other legal requirements. In such cases, we provide only the minimum information necessary.
4.3 Fraud & Criminal Investigation
If we have credible evidence that an account is involved in fraudulent or illegal activity, relevant information may be shared with the appropriate authorities. This is done to protect the interests of all platform users.
4.4 Business Restructuring
In the event of a company merger, acquisition, or other corporate restructuring, user information may be transferred. In such situations, we will notify you in advance and the new entity will be required to uphold the same privacy standards.
Cookies & Tracking Technologies
c777c uses cookies and similar tracking technologies that help us improve the quality of our service and make your browsing experience easier.
5.1 Essential Cookies
These cookies are necessary for the basic functioning of the site — such as maintaining your login status, managing security tokens, and handling session management. Disabling them will disrupt the normal operation of the site.
5.2 Functional Cookies
These cookies remember your preferences and settings — such as language preference and interface customisation — so you do not have to set them again each time you log in.
5.3 Analytics Cookies
Aggregated and anonymous data is collected to understand which parts of the site are used most, where users encounter difficulties, and the overall quality of the service. The data from these cookies does not personally identify you.
5.4 Cookie Controls
You can accept, reject, or delete cookies through your browser settings. Please note that disabling essential cookies will prevent you from using some important features of the site.
Data Protection & Security
c777c follows the highest industry standards to protect your information. Our security measures include:
- SSL/TLS Encryption: Every connection between your browser and our servers is secured by SSL encryption, keeping your data unreadable to third parties.
- Encrypted Data Storage: Sensitive information — especially financial data — is stored using industry-standard encryption algorithms.
- Access Controls: Only authorised personnel may access your information, and only when required for a specific task. All access is logged and regularly audited.
- Two-Factor Authentication (2FA): Two-factor authentication is available for additional account security.
- Regular Security Assessments: Our systems undergo regular security testing and vulnerability assessments.
- Data Backup: Your information is backed up regularly so that data is not lost in the event of a technical issue.
While we are committed to ensuring the highest level of protection, it is not possible to guarantee 100% security on the internet. If we become aware of a security breach, we will notify the relevant authorities and inform affected users promptly.
Data Retention Period
c777c retains your information only for as long as necessary or as required by law.
- Active Account Data: Retained for as long as your account remains active.
- Closed Account Data: Even after an account is closed, financial transaction records and identity verification documents may be retained for a set period — as financial institutions are required by law to keep records for a specified time.
- Marketing Consent Withdrawal: If you withdraw consent for marketing communications, that information is updated immediately.
- Anonymised Data: Aggregated data with personal identifiers removed may be retained indefinitely for research and service improvement purposes.
Your Rights & Controls
As a c777c user, you have certain important rights over your personal information:
Right to Access
You may request a copy of the information we hold about you at any time.
Right to Rectification
If any of your information appears to be incorrect or incomplete, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your information be deleted, though some data may need to be retained due to legal obligations.
Right to Object to Processing
You may object to your information being used for marketing purposes. This request will be acted upon immediately upon receipt.
Data Portability
You may request your personal information in a structured, machine-readable format.
Right to Restrict Processing
You may request that the processing of your information be temporarily restricted while a dispute is being resolved.
To exercise any of these rights, please contact our support team. We will verify your request and provide a resolution as quickly as possible.
Protection of Minors
c777c strictly enforces a 21+ age policy. Our services are for individuals aged 21 and above only.
We do not knowingly collect or process personal information from any minor. Date of birth verification is mandatory during account registration, and additional identity documents may be requested in cases of doubt.
If we become aware that information from a minor has been collected in error, we will immediately delete that information and close the associated account.
Policy Changes
We may update this Privacy Policy from time to time — due to technical changes, legal requirements, or expansion of our services. For any significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notification to your registered email address.
- Allow sufficient time before the changes take effect.
If you continue to use c777c after any changes, it will be assumed that you have accepted the revised Policy. We therefore recommend visiting this page regularly.
Third-Party Links
Our platform may occasionally contain references to third-party services. Please note that this Privacy Policy applies only to c777c's own collection and use of information. Third-party services have their own privacy policies for which c777c is not responsible.
Contact Us
You can contact us with any questions, concerns, or requests to exercise your data rights regarding this Privacy Policy. c777c's support team is available 24/7 to assist you in both Bengali and English.
[email protected]
24 hours a day, 7 days a week — support in Bengali and English
Instant via live chat, as soon as possible via email — always in accordance with Bangladesh Standard Time (BST, UTC+6)
When sending any data-related request, please write from your registered email address so we can verify your identity quickly and securely.